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Conference Services Director

2 months ago

Stockton California, United States Sodexo Full time
Job Summary

The Conference Services Manager will provide leadership for our Facilities teams in the delivery of concierge and innovative services to our clients.

Key Responsibilities
  • Coordinates meeting and events
  • Manages customer budgets to meet client needs
  • Provides excellent customer service and works with customers to ensure satisfaction in such areas as quality, service and problem resolution
  • Responsible for the oversight of day-to-day activities of Event Services team and assigns responsibility for specific work or functional activities as directed by on-site management
  • Responsible for orientation and training of employees
  • Performs day-to-day assignments in addition to oversight duties
  • Must have basic audiovisual knowledge to support meetings and large conferences
  • Must be computer literate and have strong knowledge of Microsoft Office (Word, Excel, Power Point and Access) applications and event/catering management software
  • Must have excellent verbal and written communication skills
  • Sales/revenue management and reporting critical job duty
  • Supervision of staff/directing team
  • Complies with all Sodexo HACCP policies and procedures
  • Complies with all company safety and risk management policies and procedures
  • Participates in regular safety meetings, safety training and hazard assessments
  • Plans, organizes, staffs, and directs multiple services which generally include: conference services, conference planning, catering, banquets and basic food and beverage hospitality, front desk, housekeeping audiovisual technology, accounting and finance, human resources, sales and marketing
Requirements
  • Corporate meeting planning experience
  • Advanced Proficiency in Cvent, Zoom, Teams and Outlook Technology
Physical Demands

Ability to lift up to 25 Lb boxes and be able to be on your feet for long periods of time