Patient Registration Supervisor

2 weeks ago


Niles, Ohio, United States Steward Health Care Full time

Position Overview:
As a pivotal member of our team, the Admitting Registrar Lead serves as the primary point of contact for patients, ensuring a seamless registration experience. This role is crucial in gathering essential demographic and financial information to establish patient records and medical record numbers.

Key Responsibilities:
1. Conduct patient interviews to collect necessary demographic and financial data.
2. Create and maintain accurate patient records and medical record numbers.
3. Provide comprehensive information regarding Advance Directives, Patient Rights, and benefits assignment.
4. Stay informed about compliance policies and requirements to ensure adherence.
5. Demonstrate problem-solving skills to address issues independently.
6. Obtain necessary certifications and referrals from insurance providers as required.
7. Analyze patient financial responsibilities and facilitate collections at the time of service.
8. Deliver exceptional service that consistently exceeds customer expectations.

Qualifications:
- High School Diploma or Equivalent

Benefits:
- Flexible work schedules
- Competitive compensation
- Attractive differentials
- Opportunities for national certification and educational advancement
- A positive workplace culture with high employee satisfaction
- 401k plan options

Steward Health Care is committed to fostering an inclusive workplace and is an Equal Employment Opportunity (EEO) employer. We do not discriminate based on race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity and/or expression, or any other non-job-related characteristic.

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