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Registration and Patient Services Associate

2 months ago


Niles, Ohio, United States Steward Health Care Full time

Position Overview:
As a vital member of our team, you will serve as the first point of contact for patients, ensuring a seamless and welcoming experience. Your role will involve collecting essential demographic and financial information from patients, while establishing their medical records.

Key Responsibilities:
- Conduct interviews with patients to gather necessary data.
- Create and maintain patient records and medical record numbers.
- Provide information regarding Advance Directives, Patient Rights, and benefits assignment.
- Ensure compliance with policies and regulations.
- Demonstrate problem-solving skills and address issues independently.
- Obtain necessary certifications and referrals from insurance providers.
- Analyze patient financial responsibilities and strive to collect payments at the time of service.
- Deliver exceptional service that consistently meets or exceeds patient expectations.

Qualifications:
- High School Diploma or equivalent required.

Benefits:
- Flexible scheduling options.
- Competitive salary structure.
- Attractive differentials.
- Opportunities for national certification and educational advancement.
- A positive workplace culture with high employee satisfaction ratings.
- 401k retirement plan.

Steward Health Care is committed to fostering a diverse and inclusive workplace. We are an Equal Employment Opportunity (EEO) employer and do not discriminate based on race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity and/or expression, or any other non-job-related characteristic.