Assistant Service Director

3 days ago


Lake City, Florida, United States Champion Homes Full time
Job Title: Assistant Service Director

An exceptional opportunity has emerged for a seasoned professional to assume the role of Assistant Service Director in Lake City, Florida.

We Offer:

  • A highly competitive salary of $70,000 - $90,000 per year based on qualifications
  • A comprehensive benefits package including 401k plan with company match, paid vacation, paid holidays, medical, dental, vision, and life insurance
  • The chance to contribute to the success of a pioneering company in the manufactured housing industry

About Our Company:

Champion Home Builders, Inc. is a respected manufacturer of factory-built solutions, catering to various sectors including residential and commercial markets.

We prioritize integrity, respect, and customer satisfaction, striving to create a positive and engaging work environment for our employees.

Key Responsibilities:

  • Collaborate with service managers to oversee daily service activities and ensure timely resolution of customer complaints
  • Conduct quality assessments and provide constructive feedback to service representatives
  • Identify opportunities for process improvements and implement changes to enhance efficiency and productivity
  • Maintain accurate records and reports to track service performance and identify areas for growth
  • Participate in cross-functional teams to drive business initiatives and achieve company goals

Qualifications:

This role requires a strong background in service management, excellent communication and leadership skills, and the ability to adapt to changing priorities.

You should possess a solid understanding of service operations, be proficient in record-keeping and data analysis, and have a passion for delivering exceptional customer experiences.

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