Airline Operations Manager

4 days ago


Newport News, Virginia, United States Aery Aviation Full time

Ary Aviation, a dynamic and progressive company, is seeking an experienced Airline Operations Manager to drive its flight operations and charter sales. As a pivotal member of the team, you will be responsible for the comprehensive management of charter requests, ensuring operational efficiency, and cultivating client relationships to maximize sales opportunities.

Key Responsibilities:
  • Customer Interaction and Service Excellence
    • Ensure all inbound customer and passenger calls are answered within 5 minutes.
    • Provide timely and accurate charter quotations, including aircraft capabilities and pricing.
    • Deliver outstanding customer service through prompt communication and meticulous attention to detail.
  • Flight Coordination and Operational Efficiency
    • Ensure safe and legal coordination of scheduled flights, adhering to FAR 135 regulations and Ary Aviation's SOPs.
    • Confirm that all ground handling, deicing, fuel, landing/departure slots, and permits are in order prior to releasing a flight.
  • Charter Management and Vendor Relations
    • Handle incoming calls and web inquiries for wholesale and retail client requests.
    • Negotiate pricing to optimize buying strategies while ensuring Ary's safety standards are met before every trip.
  • Sales Strategy and Performance Metrics
    • Actively engage in quoting and booking new charter trips, aiming for the sale of $3.5M annually or an additional $290k monthly in revenue.
    • Utilize CRM systems (e.g., Dynamics 365 and FOS) to track client interactions, monitor sales progress, and identify trends that can inform sales strategies.
Requirements:
  • Bachelor's degree in business, aviation, or operations management preferred.
  • Aviation dispatch license or pilot's license preferred, with a minimum of one year of experience (five years preferred).
  • Knowledge of FARs related to Part 91, 121, 125, or 135 airline operations preferred.
  • Previous dispatch, EMS, or aviation experience is strongly preferred.
  • Experience with FOS/NT or relevant scheduling and dispatching software.

The ideal candidate will possess excellent communication and interpersonal skills, with the ability to work effectively in a fast-paced environment. We offer a competitive compensation package, including an estimated salary of $70,000 - $90,000 per annum, based on experience and qualifications.

Ary Aviation is an Equal Opportunity Employer, committed to providing a positive and inclusive work environment.



  • Newport News, Virginia, United States Piedmont Airlines, Inc Full time

    Job SummaryWe are seeking a motivated and reliable Customer Service Supervisor to join our team at Piedmont Airlines, Inc. As a key member of our airport operations team, you will be responsible for managing the operational activities of the department in accordance with established policies and procedures.About UsPiedmont Airlines, Inc. is a leading...


  • Newport News, Virginia, United States Aery Aviation Full time

    Company OverviewAery Aviation is a dynamic full-service aviation company offering customized solutions in aerospace, defense, and flight operations. Our team strives to provide exceptional service while driving growth and innovation.Job DescriptionWe are seeking an experienced Flight Coordinator/Charter Sales professional to play a pivotal role in our flight...


  • Newport News, Virginia, United States Aery Aviation Full time

    Aery Aviation is seeking a highly motivated Flight Management Specialist to join its team. In this role, you will be responsible for coordinating flight operations, managing charter requests, and delivering exceptional customer service.Key Responsibilities:Flight Coordination and Operational EfficiencyEnsure safe and legal coordination of scheduled flights,...


  • Newport News, Virginia, United States Aloft Newport on the Levee Full time

    Job Title: Hotel Operations ManagerEstimated Salary: $65,000 - $85,000 per yearAbout the RoleAloft Newport on the Levee is seeking a skilled Hotel Operations Manager to oversee front desk operations and lead a team of dedicated staff. As a key member of our hospitality team, you will be responsible for ensuring seamless guest experiences from check-in to...


  • Newport News, Virginia, United States DTSV, Inc. Full time

    Job Summary:DTSV, Inc. is seeking an experienced Operations Management Specialist to support the successful delivery of Visa Support Services (VSS) program for the Department of State. As a key member of the management team, you will be responsible for ensuring services are performed in accordance with contractual requirements, performance standards, and...


  • Newport News, Virginia, United States The Restaurant Zone Full time

    OverviewWe are seeking an experienced Restaurant General Manager to lead our fast-paced restaurant operations. This role requires a dynamic individual with exceptional leadership skills and the ability to drive sales growth.Key Responsibilities:Manage daily restaurant operations, ensuring customer satisfaction and maintaining quality standards.Supervise...

  • Operations Manager

    4 weeks ago


    Newport News, Virginia, United States ServiceMASTER Clean Full time

    Job SummaryWe are seeking a skilled Operations Supervisor to join our team at ServiceMaster Commercial Services. This is a full-time position covering Newport News and Hampton, with a competitive salary range of $16-$17 per hour and weekly pay.The ideal candidate will have strong leadership experience, excellent communication skills, and a passion for...


  • Newport News, Virginia, United States Food Lion Full time

    Job OverviewWe are seeking an experienced Retail Operations Manager to join our team at Food Lion. As a key member of our front-end operations, you will be responsible for delivering exceptional customer service and ensuring the smooth operation of our store.


  • Newport News, Virginia, United States Food Lion Full time

    About the JobAs a Retail Operations Manager at Food Lion, you will play a critical role in ensuring that our stores operate efficiently and effectively. You will be responsible for managing the front end of the store, including cashiers, baggers, and customer service representatives.Key Responsibilities* Manage the front end of the store, including cashiers,...


  • Newport News, Virginia, United States ServiceMaster Commercial Services VA Full time

    ServiceMaster Commercial Services in Virginia is seeking a Cleaning Operations Manager to lead our team.The ideal candidate will have leadership experience, strong communication skills, and attention to detail. You will oversee daily operations, manage teams, and ensure high standards are met.We offer a competitive salary of $42,000 - $50,000 per year,...


  • Newport News, Virginia, United States HHS Culinary and Nutrition Solutions, LLC Full time

    We are seeking an experienced Culinary Operations Manager to lead our food service department and deliver high-quality food service in a healthcare environment.About the RoleAs a key member of our team, you will be responsible for managing daily operations, ensuring excellent patient meal service, and exploring creative avenues to make our hospital cafe a...


  • Newport News, Virginia, United States Aery Aviation Full time

    We are seeking a highly skilled Charter Sales Coordinator to join our team at Aery Aviation. As a key member of our sales team, you will be responsible for driving sales growth by managing charter requests, building strong client relationships, and optimizing our operational processes.Responsibilities:Client Engagement and Relationship BuildingIdentify and...


  • Newport News, Virginia, United States Drucker and Falk LLC Full time

    Job OverviewThe Maintenance Operations Manager/Maintenance Superintendent at Drucker and Falk LLC is responsible for the physical upkeep of our community properties. This position oversees the maintenance and operation of all mechanical equipment, supervises maintenance employees, and maintains the property's overall condition.As a key member of our...


  • Newport News, Virginia, United States Huntington Ingalls Industries Full time

    Job DescriptionWe are seeking a skilled Senior Operations Manager to join our team at Huntington Ingalls Industries. In this role, you will be responsible for supervising and coordinating the work of semi-skilled and skilled trades personnel.About the JobThe Senior Operations Manager will oversee the manufacturing, installation, operation, testing, and...


  • Newport News, Virginia, United States Brookshire Grocery Company Full time

    About UsBrookshire Grocery Company is a family-owned business with over 209 stores across four states. We pride ourselves on offering our partners a comprehensive benefits package, including medical, dental, and vision insurance, as well as opportunities for stock ownership and professional growth.Job OverviewWe are seeking an experienced Operations Manager...


  • Newport News, Virginia, United States Virginia Jobs Full time

    Job Title: Housekeeping Operations ManagerAbout the Job:This role is responsible for overseeing housekeeping operations, ensuring cleanliness and order across various facilities.Responsibilities:Supervise housekeeping staff to ensure tasks are completed efficiently.Maintain high standards of cleanliness and hygiene in all areas.Develop and implement...


  • Newport News, Virginia, United States Newport News Redevelopment Housing Authority Full time

    Job SummaryWe are seeking a skilled Maintenance Operations Manager to oversee the maintenance, construction, and repair of our facilities, ensuring a safe and efficient working environment.


  • Newport News, Virginia, United States Moe's Southwest Grill Full time

    About UsMoe's Southwest Grill is a leading fast-casual chain operating over 700 locations worldwide.Job OverviewAs a Shift Operations Manager, you will be responsible for leading a high-performing team of employees to deliver outstanding customer experiences and drive restaurant success.Main Responsibilities:Lead and motivate team members to achieve sales...


  • Newport News, Virginia, United States Minnesota Oncology Full time

    At Minnesota Oncology, we're seeking a skilled Healthcare Operations Manager to lead our clinical support operations. This role involves overseeing the day-to-day activities of our nursing staff, ensuring effective coverage within budgetary constraints.About UsWe're a leading provider of cancer care services, dedicated to delivering exceptional patient...


  • Newport News, Virginia, United States Behavioral Health Group Full time

    OverviewBehavioral Health Group (BHG) is a leading provider of opioid addiction treatment services, with over 110 locations in 22 states. As a Treatment Operations Manager, you will play a crucial role in ensuring the success of our treatment centers.