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Insurance Verification Manager
2 months ago
The Insurance Verification Supervisor plays a crucial role in ensuring a smooth billing process for patients. This position is responsible for managing a team of 6-10 people and overseeing the insurance verification and batch eligibility for all 12 locations and 30+ providers.
Key Responsibilities- Team Management: Train new employees, assist with onboarding, and provide feedback on call recordings.
- Insurance Verification: Verify insurance eligibility for upcoming appointments using online websites or contacting carriers directly.
- Document Management: Ensure all necessary documents related to insurance are uploaded into patient charts.
- Problem-Solving: Manage and develop solutions for insurance issues, new policies, or training.
- Communication: Coordinate with patients, front desk staff, billers, and credentialing teams regarding insurance-related matters.
- Education: Associates or Bachelor's degree preferred.
- Experience: 1 year minimum of medical office work or relevant health insurance verification experience.
- Skills: Knowledge of health insurance, ability to organize and prioritize work, and great leadership skills.
Discovery Behavioral Health DBH is committed to creating an inclusive environment and values diversity in its workforce. We strive to build a team that reflects the patients we serve and the communities where we work.
