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Outside Sales Representative
2 months ago
Job Summary:
Race Telecommunications LLC is seeking a highly motivated and results-driven Outside Sales Representative to join our team. As a key member of our sales team, you will be responsible for expanding our customer base and driving revenue growth through proactive engagement with potential customers.
Key Responsibilities:
- Sources new sales opportunities through door-to-door education of Race fiber optic internet, phone, and television services
- Identifies, assesses, and understands customer needs and requirements to achieve customer satisfaction
- Identifies potential sales opportunities, and generates interest and sales opportunities
- Builds relationships and trust with customers through open and interactive communication (listening)
Sales Goals and Performance:
- Meets or exceeds monthly sales goals set by you and your manager
- Manages creation and presentation of quotations for opportunities as they are identified
- Generates new business and promotes growth of Race products
Product Knowledge and Customer Service:
- Gains and retains extensive product knowledge as well as detailed comprehension of customer's requirements for Race fiber optic internet, phone, and television products
- Provides accurate, valid, and complete information when using our CRM and other software as provided
Documentation and Compliance:
- Keeps detailed records of customer interactions, processes customer accounts, and files documents
- Follows sales team procedures and guidelines, along with policies outlined in the Race Communications Employee Handbook
Sales Campaigns and Events:
- Participates in sales and marketing campaigns and attends outside events (travel required)
Vehicle Maintenance and Travel:
- Maintains vehicle/equipment pre-op/post-op to be prepared to perform required duties
- Maintains a clean driving record as defined by the current fleet insurance underwriter
- Observes hazards and reports any concerns or accidents to a supervisor or safety professional; participates in the investigation process as needed
- Travels to multiple service locations across California and occasionally beyond, including during adverse weather conditions, while adhering strictly to safety protocols
- Commutes extensively by vehicle daily, both indoors and outdoors, to visit Race clients' businesses and/or residences
- Flexibility to work overtime, including nights and weekends, as necessary
Safety Protocols:
- Adheres to safety protocols and guidelines outlined in the Race employee handbook and job description to promote a safe work environment
Requirements:
- Eligibility to work in the US without sponsorship
- Minimum age requirement of 21 years
- A valid driver's license, subject to successful verification through a DMV check, is mandatory
- High school diploma, GED or equivalent required
- Minimum of one year of experience in sales, outside sales, or a related field, with equivalent work experience in customer-facing roles required
- Demonstrated proficiency in utilizing CRM systems (e.g., Salesforce and Sales Rabbit) to manage customer data, track interactions, and analyze customer behavior
- Increased customer base by 10-15% through the implementation of targeted relationship management strategies, resulting in improved client satisfaction and loyalty
- Consistently meet or exceed monthly sales quota, achieving a target of 44 door-to-door sales per month based on market demand
- Ability to travel moderate distances by both car and foot to meet with clients and prospects, daily
- Willingness to participate and occasionally travel to attend sales and marketing events, contributing to the company's outreach efforts and client acquisition strategies
- The ability to effectively communicate in English, including speaking, reading, writing, and comprehension, as necessary for effective job performance and workplace communication
- Proficiency in Spanish language desirable
Benefits:
- 100% Employer-paid medical, dental, vision, and life for all our employees
- 401 (k) with 100% Employer-matched up to 4% of your annual income
- Generous paid time off including sick, vacation, holiday and birthday pay
- Company provided equipment including uniforms, safety, tools, vehicle, and tech
- Free Race TV, highspeed internet, cable, and phone service where available
- Working as part of our diverse team that fosters a culture of appreciation and collaboration, where every member is valued as an integral part of our success