Microsoft Technology Specialist
3 weeks ago
At Logic Choice Business Technologies, we are seeking a skilled Microsoft Technology Specialist to join our team. As a key member of our technical support team, you will be responsible for providing timely and effective solutions to computer network service and support issues.
Key Responsibilities:
- Remediate initial support calls from clients and escalate service calls to the appropriate department or individual when necessary
- Configure and install network devices and services, including RMM tools
- Perform network maintenance and system upgrades as required
- Collaborate with vendors, co-workers, and clients to resolve issues
- Participate in a rotational on-call team support schedule
Requirements:
- 3+ years of experience working with current Microsoft Windows Operating Systems
- Experience with Routers/Firewalls/Switches, TCP/IP, DNS, and VPN
- Knowledge of Active Directory
- Hands-on experience with Microsoft 365 setup and migrations
What We Offer:
- Full-time position with a competitive salary
- Full benefits package
- Company-paid certifications
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