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Application Governance Coordinator

2 months ago

Charlotte, North Carolina, United States Bank of America Full time

Job Overview

At Bank of America, our mission is to enhance financial well-being through meaningful connections. We prioritize Responsible Growth, ensuring that we meet the needs of our clients, employees, communities, and shareholders consistently.

A cornerstone of our Responsible Growth strategy is fostering an inclusive and diverse workplace. We are committed to hiring individuals from various backgrounds and experiences, and we invest significantly in our employees and their families by providing competitive benefits that support their overall well-being.

We believe in the importance of collaboration while also offering flexibility to our workforce. Our approach to flexibility is tailored to the specific roles within our organization.

Joining Bank of America means embarking on a fulfilling career with ample opportunities for learning, growth, and making a positive impact.

Key Responsibilities:

  • Oversee and monitor compliance deliverables to ensure that applications comply with relevant policies, standards, and local regulations.
  • Manage administrative and non-technical tasks associated with compliance deliverables and infrastructure requests for supported applications. Collaborate with vendors, development teams, and technology managers to ensure timely completion of security, risk, and compliance activities.
  • Work collaboratively with various teams and program managers, under the guidance of senior domain experts.
  • Ensure timely completion of risk, security, and compliance deliverables for supported applications.
  • Conduct administrative tasks related to compliance, such as access reviews, assessments, and procedural requirements.
  • Assist in audit examinations and risk assessments for applications.
  • Track and support technical security and risk activities conducted by development teams.
  • Maintain application data in AppHQ and other record-keeping systems.
  • Contribute to governance forums by preparing necessary artifacts and keeping stakeholders informed through regular updates.
  • Identify risks and dependencies, quantifying their impact on business and technology.

Required Qualifications:

  • Minimum of 5 years of experience in IT, focusing on Business Analysis and Risk Compliance.
  • Proficiency in Microsoft Office Suite (Word, PowerPoint, Excel, including Pivots and Macros).
  • Strong communication and organizational skills with a keen attention to detail.
  • Ability to synthesize data from multiple sources for meaningful analysis and KPI reporting.
  • Proven track record of driving projects to completion across different time zones.
  • Experience with weekly report generation, JIRA-Kanban, and ITIL processes.
  • Analytical mindset with a history of applying previous solutions to current challenges.
  • Ability to work independently with minimal supervision.
  • Familiarity with agile methodologies.
  • Excellent verbal and written communication skills at all organizational levels.
  • Strong time management and prioritization abilities.
  • Capability to guide projects through all phases, ensuring adherence to standards and processes.
  • Experience in creating and executing project plans on a global scale.
  • Basic understanding of Information Security and familiarity with Unix and Windows operating systems.

Desired Qualifications:

  • Background in CISA, CISSP, or CISM.
  • Skills in reporting, presentation, MS Suite, communication, and familiarity with Jira/Kanban.
  • Understanding of business resiliency processes, risk management principles, and audit preparation methods.
  • Experience with ticketing systems, patch management processes, CI/CD, and DevOps.
  • Bachelor's degree.
  • Relevant certifications such as ITILV2, CISA, CISSP, RHEL.

Skills:

  • Collaboration
  • DevOps Practices
  • Risk Management
  • Analytical Thinking
  • Technical Strategy Development
  • Agile Practices
  • Result Orientation

Shift:

1st shift (United States of America)

Hours Per Week: 40