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Service Engineer for Advanced Laser Systems
2 months ago
We are expanding our team and seeking talented individuals who possess a knack for problem-solving and a passion for technology. If you have a strong spatial awareness, experience with CAD software, and enjoy hands-on work, this position could be a great fit for you.
Are you the go-to person among your peers for technical advice? We are looking for someone with a solid foundation in Windows operating systems and mechanical skills to install and maintain our sophisticated laser-based systems. This role offers a dynamic work environment across various sectors including Aerospace, Automotive, and Manufacturing.
If you appreciate travel but prefer to be home on weekends, this role may suit you well. We are in search of an enthusiastic recent graduate eager to embark on a career in a fast-paced setting with a company that leads in high-tech manufacturing. The position involves travel up to 75% of the time within North America, providing a unique opportunity to learn and grow in a cutting-edge field. You will need to be self-sufficient, eager to learn, adaptable, and have a genuine interest in technology. Continuous training and development are integral to this role.
When not traveling, you will have the flexibility to work from your home office, offering remote support to our international clientele.
About the Company
Virtek Vision specializes in precision laser-based templating and inspection solutions, catering to industries such as aerospace, construction, and manufacturing. Our innovative solutions empower clients to enhance their production processes, achieving greater efficiency and cost-effectiveness. For further insights, please explore our company resources.
Key Responsibilities
System Installation and Training
- Install and educate clients on various laser and vision-based projection systems across diverse applications.
- Conduct on-site calibration and commissioning of new systems.
- Perform system-level troubleshooting.
- Deliver comprehensive training sessions, combining theoretical knowledge with practical, hands-on experience.
- Adhere to all company quality and safety protocols.
- Document customer applications and contribute to product development and issue resolution.
On-site Service and Troubleshooting
- Conduct field diagnostics and troubleshooting of electronic components using standard tools.
- Maintain and repair industrial control systems and integrated components.
- Implement preventative maintenance to ensure optimal machine performance.
- Provide remote assistance to clients as needed.
Remote Support
- Offer technical support via phone, email, and remote desktop from your home office.
- Occasionally assist with after-hours support calls.
- Maintain accurate reporting and data entry within company systems.
- Manage personal travel expenses.
- Participate in product testing.
Qualifications
General Requirements
- Degree or diploma in Mechanical, Electrical, Electronics, or related fields.
- Proficiency in multiple languages, particularly Spanish or French, is advantageous.
- Prior experience in a technical service role is beneficial.
- Strong spatial awareness and the ability to visualize in 3D.
- Self-motivated with a capacity for independent work.
- Excellent communication and teamwork skills.
- Commitment to safety practices.
Technical Skills
- Proficient in Windows and related software, including MS Office and Google Workspace.
- Ability to interpret NC programming language.
- Skilled in navigating advanced Windows settings.
- Familiarity with basic network topography.
- Comfortable with learning new software applications.
- Experience with CAD design software is a plus.
Working Conditions
- Travel requirement of up to 75%, primarily within North America.
- Ability to work at various heights.
- Work environments will vary, including outdoor settings.
- Flexibility to work outside standard business hours may be necessary.
- Must be located within proximity to a major airport.
We are an Equal Opportunity Employer.
