Customer Service Representative

4 weeks ago


Catonsville, Maryland, United States Andrew Inglisa - State Farm Agent Full time

Are you a customer-focused individual looking for a challenging role? We are seeking a highly motivated and results-driven Customer Service Representative to join our State Farm Agent team. As a key member of our team, you will be responsible for establishing strong customer relationships, identifying customer needs, and marketing appropriate products and services.

Responsibilities

  • Develop and maintain strong customer relationships through regular follow-ups and needs-based reviews.
  • Use a customer-centric approach to educate customers about insurance options and develop leads.
  • Collaborate with the team to identify customer needs and market appropriate products and services.

What We Offer

  • Competitive hourly pay plus commission/bonus
  • 401K and health benefits
  • Paid time off (vacation and personal/sick days)
  • Flexible hours
  • Growth potential/Opportunity for advancement within our agency
  • Hiring Bonus

Requirements

  • Excellent communication skills - written, verbal and listening
  • People-oriented with a strong focus on customer satisfaction
  • Detail-oriented with a proactive approach to problem-solving
  • Able to learn computer functions and work in a team environment

We are a growing agency with big dreams and lots of potential. We are an established, growth-oriented agency with a team of highly motivated individuals. Our team works hard to reach our goals together as a team and have fun while we are doing it. We want to work alongside those who are equally committed to excellence and personal achievement. Our team is comprised of results-oriented individuals that are serious about their development.

We are a very busy office and are looking for our next great team member. If you are motivated to succeed and can see yourself in this role, please complete our application. We will follow up with you on the next steps in the interview process.

This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents' employees are not employees of State Farm.

Compensation: $40,000.00 per year



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