Customer Operations Specialist

4 weeks ago


Catonsville, Maryland, United States PointClickCare Full time

At PointClickCare, we're dedicated to creating innovative healthcare technology that improves the quality of life and well-being of seniors and their caregivers. As a Customer Operations Specialist, you'll play a critical role in helping us achieve this mission.

Key Responsibilities:

  • Support the development and implementation of operational processes and procedures
  • Collaborate with cross-functional teams to drive business growth and improvement
  • Provide exceptional customer support and service
  • Contribute to the design and delivery of training programs

What You'll Need:

  • 2+ years of experience in customer operations or a related field
  • Proven track record of delivering results in a fast-paced environment
  • Excellent communication and interpersonal skills
  • Ability to work independently and as part of a team

Why PointClickCare?

We offer a dynamic and supportive work environment, competitive compensation and benefits, and opportunities for professional growth and development. If you're passionate about making a difference in the lives of seniors and their caregivers, we encourage you to apply.



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