Applied Scientist

4 weeks ago

Palo Alto, California, United States Amazon Full time
Job Title:

Applied Scientist, Customer Engagement Technology

Job Summary:

We are seeking an experienced Applied Scientist to join our Customer Engagement Technology (CET) team at Amazon. The successful candidate will play a critical role in the research, development, and implementation of solutions to key challenges in developing conversational AI systems that can understand and communicate with customers in a natural and contextually appropriate manner.

Key Responsibilities:
  • Research and development of LLM-based chatbots and conversational AI systems for customer service applications.
  • Design and implement state-of-the-art NLP and ML models for tasks such as language understanding, dialogue management, and response generation.
  • Collaborate with cross-functional teams, including data scientists, software engineers, and product managers, to integrate LLM-based solutions into Amazon's customer service platforms.
  • Develop and implement strategies for data collection, annotation, and model training to ensure high-quality and robust performance of the chatbots.
  • Conduct experiments and evaluations to measure the performance of the developed models and systems, and identify areas for improvement.
  • Stay up-to-date with the latest advancements in NLP, LLMs, and conversational AI, and explore opportunities to incorporate new techniques and technologies into Amazon's customer service solutions.
  • Collaborate with internal and external research communities, participate in conferences and publications, and contribute to the advancement of the field.
About the Role:

We thrive on solving challenging problems to innovate for our customers. By pushing the boundaries of technology, we create unparalleled experiences that enable us to rapidly adapt in a dynamic environment. Our decisions are guided by data, and we collaborate with engineering, science, and product teams to foster an innovative learning environment.

Requirements:
  • Experience programming in Java, C++, Python or related language.
  • Experience with SQL and an RDBMS (e.g., Oracle) or Data Warehouse.
Preferred Qualifications:
  • Experience implementing algorithms using both toolkits and self-developed code.
  • Have publications at top-tier peer-reviewed conferences or journals.
Amazon's Commitment to Diversity and Inclusion:

Amazon is committed to a diverse and inclusive workplace. We are an equal opportunity employer and do not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.

  • Senior Applied Scientist

    4 weeks ago

    Palo Alto, California, United States Amazon Full time

    About Amazon Advertising: We are a rapidly growing team working to build a unique, world-class advertising group with a relentless focus on the customer. Our mission is to make Amazon the best in class destination for shoppers to discover, engage and build affinity with brands, making shopping beautiful, delightful, and personal. We focus on enabling Amazon...

  • Senior Data Scientist

    1 month ago

    Palo Alto, California, United States S.T.E.P. Full time

    We're on a mission to improve the financial future of the next generation by empowering teens to start their financial journey today.Step is a well-funded Series C company that has raised more than $175M, focused on disrupting the banking industry through a differentiated mobile-first consumer experience.As a Data Scientist, you'll design, develop, and...

  • Senior Data Scientist

    4 weeks ago

    Palo Alto, California, United States Tencent Full time

    Unlock the Potential of GamingLevel Infinite, a global gaming brand under Tencent, is seeking a talented Data Scientist to join our team. As a key member of our global gaming team, you will be responsible for delivering engaging and original gaming experiences to a worldwide audience.Our mission is to build a community that fosters inclusivity, connection,...

  • Data Scientist

    4 weeks ago

    Palo Alto, California, United States Penn State University Talent Acquisition Full time

    Job Description and Position RequirementsThe Department of Plant Science at Penn State University is seeking a highly skilled Data Scientist to join a dynamic research and extension network for integrated weed management. The successful candidate will be responsible for analyzing data, writing, and publishing research results in scholarly peer-reviewed...

  • Data Scientist

    4 weeks ago

    Palo Alto, California, United States S.T.E.P. Full time

    We're looking for a highly skilled Data Scientist to join our team at S.T.E.P. and help us build and deploy machine learning models for risk and fraud detection.Key Responsibilities:Design, develop, and deploy machine learning models to enhance our risk and fraud detection systems.Take the lead in the risk/fraud area, providing technical direction and...

  • Data Scientist

    1 month ago

    Palo Alto, California, United States Glean Full time

    About GleanWe're on a mission to revolutionize the way companies harness knowledge and AI. Our team believes that AI will fundamentally transform the way people work, and we're building a system of intelligence that will make knowledge work faster and more humane.Our platform brings all of a company's knowledge together, understands it at a deep level,...

  • Data Scientist

    4 weeks ago

    Palo Alto, California, United States Glean Full time

    About GleanWe're on a mission to make knowledge work faster and more humane. We believe that AI will fundamentally transform how people work. In the future, everyone will work in tandem with expert AI assistants who find knowledge, create and synthesize information, and execute work. These assistants will free people up to focus on the higher-level, creative...

  • Senior Data Scientist, Bidding Science and Experimentation Expert

    1 month ago

    Palo Alto, California, United States Amazon Full time

    Job DescriptionAmazon Advertising is one of Amazon's fastest growing and most profitable businesses, responsible for defining and delivering a collection of advertising products that drive discovery and sales.We deliver billions of ad impressions and millions of clicks daily, and break fresh ground in product and technical innovations every day.The Bidding...

  • Senior Software Development Engineer, Sponsored Products

    4 weeks ago

    Palo Alto, California, United States Amazon Full time

    About the RoleWe are seeking a highly skilled Senior Software Development Engineer to join our Sponsored Products team at Amazon. As a key member of our team, you will be responsible for designing and developing software systems that drive discovery and sales of merchandise on Amazon.Our team is responsible for building a world-class advertising business,...

  • Data Analyst for Gaming Industry

    4 weeks ago

    Palo Alto, California, United States Tencent Full time

    Data Scientist Role at TencentResponsibilities:As a Data Scientist at Tencent, you will be responsible for collecting, analyzing, and interpreting data to provide data-driven insights and solutions to business problems in the gaming industry. This includes various decision-making scenarios under R&D, marketing, and operation stages.Develop scalable,...

  • Head of Intellectual Property and Licensing

    3 weeks ago

    Palo Alto, California, United States Arcinstitute Full time

    About the PositionWe are seeking a highly skilled and experienced intellectual property attorney to lead our legal strategy for protecting and deploying our intellectual property.The successful candidate will have a strong understanding of molecular biology and biotechnology, as well as extensive experience in patent law, particularly in the pharmaceutical...

  • Data Analyst

    4 weeks ago

    Palo Alto, California, United States Tencent Full time

    Data Scientist Role at TencentAs a Data Scientist at Tencent, you will be responsible for collecting, analyzing, and interpreting data to provide data-driven insights and solutions to business problems in the gaming industry. This includes various decision-making scenarios under R&D, marketing, and operation stages.Key Responsibilities:Developing scalable,...

  • Data Scientist

    4 weeks ago

    Palo Alto, California, United States Rivian Full time

    About RivianRivian is a company that aims to keep the world adventurous forever. We build emissions-free Electric Adventure Vehicles and seek to attract curious and courageous individuals who share our passion for the outdoors and a desire to protect it for future generations.Internship Term:This is a bucket application for Rivian's 2025 internship programs....

  • Data Scientist Lead

    4 weeks ago

    Palo Alto, California, United States SmartNews Full time

    About SmartNewsSmartNews is a global leader in redefining information and news discovery, committed to providing users with accurate, timely information and supporting quality journalism. We combine the power of our unique machine-learning technology with the expertise of our first-rate editorial team to bring news that matters to millions of users from our...

  • Software Development Engineer II, Stores Foundational AI

    4 weeks ago

    Palo Alto, California, United States Amazon Full time

    Job SummaryAmazon is seeking a highly skilled Software Development Engineer II to join our Stores Foundational AI team. As a key member of this team, you will be responsible for developing and deploying large language models to improve shopping on Amazon. This is an exciting opportunity to work with talented scientists, engineers, and technical program...

  • Software Development Engineer, CSAI Model Training

    4 weeks ago

    Palo Alto, California, United States Amazon Full time

    About the RoleAmazon is seeking a highly skilled Software Development Engineer to join our CSAI Model Training team. As a key member of this team, you will be responsible for developing and implementing predictive simulation and evaluation models for real-time customer support predictions.You will work closely with our science and engineering teams to...

  • Software Development Engineer

    4 weeks ago

    Palo Alto, California, United States Amazon Full time

    About the RoleWe are seeking a highly skilled Software Development Engineer to join our team in developing and deploying Large Language Model (LLM) based Conversational AI systems to enhance Amazon's customer service experience and effectiveness.The ideal candidate will have a strong background in software development, machine learning, and conversational...

  • Software Development Engineer II

    4 weeks ago

    Palo Alto, California, United States Amazon Full time

    Job SummaryWe're building a foundational Large Language Model (LLM) for Amazon Stores that combines general world knowledge with Amazon e-commerce domain knowledge to provide new and improved shopping experiences for our customers. As a Software Development Engineer II, you'll work with talented scientists and engineers to innovate on behalf of our...

  • Quantum Solutions Cheminformatics Researcher

    4 weeks ago

    Palo Alto, California, United States PSI Quantum Full time

    Job Summary:We are seeking a highly skilled Quantum Solutions Cheminformatics Scientist to join our team at PSI Quantum. As a key member of our Quantum Solutions team, you will be responsible for bridging the gap between fault-tolerant quantum computing and established cheminformatics and computational physics and chemistry tools.Your primary focus will be...

  • Principal Machine Learning Architect

    1 month ago

    Palo Alto, California, United States FORDER I.T. Full time

    Machine Learning Engineer - Infrastructure and ArchitectureWe are seeking an experienced Machine Learning Engineer to join our team at FORDER I.T. as a Principal Machine Learning Architect. In this role, you will be responsible for designing, optimizing, and scaling our machine learning infrastructure, as well as developing and implementing innovative deep...