Dining Room Attendant/Busser at Omni Hotels

4 weeks ago

Austin, Texas, United States Omni Hotels Full time
Omni Hotels & Resorts is seeking a highly motivated Dining Room Attendant/Busser to join our team at Crenshaw's restaurant. As a key member of our hospitality team, you will be responsible for providing exceptional service to our guests while maintaining the highest standards of cleanliness and organization in the dining room area.

**Responsibilities:**

* Maintain high standards of personal appearance and grooming, including wearing the proper attire and name tag when working.
* Provide outstanding service to guests in a friendly and professional manner, following proper steps of service.
* Wipe down all service trays with fresh sanitizer water daily.
* Bus tables and ensure they are clean and arranged according to specifications.
* Stock supplies and maintain full ice supply for side stations.
* Put away product delivery items and transport prepared food from the kitchen to the floor in a timely manner.
* Ensure expo food items are covered and dated, and discard expired items.
* Set tables with clean, pressed linen, china, silver, and glassware.
* Assist servers during operating hours to help meet business demands, such as refilling guest drinks.
* Remove any extra settings and inspect and clean coffee maker/urn, cappuccino machine, beverage machines, trays, dishware, silverware, and glassware.
* Maintain full familiarity with menus and knowledge of beverage offerings.
* Always wear gloves when handling food.
* Cross train among other positions within the restaurant and maintain knowledge of the resort property.
* Attend department meetings and other required trainings.
* Perform any other duties as assigned by the restaurant manager.

**Qualifications:**

* Must have and maintain current Texas Food Handlers and TABC certifications.
* Ability to clearly and pleasantly communicate both verbally and in writing in English with guests, members, management, and co-workers, both in person and by telephone.
* Must agree and adhere to compensation acknowledgment and tip reporting guidelines.
* Must be able to work in a fast-paced environment and multitask.
* Must be able to work flexible shifts, including nights, weekends, and holidays.
* Physical Requirements: Must be able to stand and walk for an extended period of time or for an entire shift. Must be able to move, lift, carry, push, pull, and place objects of moderate weight without assistance.

**Working Environment:**

* Interior of hotel, dining room, and restaurant kitchen, with occasional travel around resort property as needed.
* Exposure to various hazardous chemicals.
* Exposure to food items and beverages.

Omni Hotels & Resorts is an equal opportunity employer.

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