Customer Service Coordinator

7 days ago


Joliet, Illinois, United States H&R Block Full time
Elevate Your Career as an Administrative Support Specialist

We are looking for a skilled and detail-oriented individual to join our administrative support team. As a key member of our customer service team, you will be responsible for ensuring the highest level of service to our clients.

Responsibilities:
  • Provide exceptional customer service, answering phone calls and greeting clients in a friendly and inviting manner
  • Work closely with tax professionals to match clients with the right expert for their needs
  • Coordinate client schedules and ensure seamless transitions
  • Contribute to maintaining a clean and organized workspace, collaborating with team members
Requirements:

The ideal candidate will possess strong communication and interpersonal skills, with the ability to thrive in a fast-paced environment. Organizational and time management skills are also essential.

Benefits:

A salary range of $44,000 - $64,000 per year, based on location and experience. This role offers opportunities for growth and development, with the potential to advance to leadership positions.

About Us:

H&R Block is a trusted provider of tax preparation and financial services. Our team is committed to delivering exceptional service and fostering employee growth.



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