Senior Arborist Operations Manager

3 weeks ago


San Jose, California, United States Urban Tree Management Full time

As the Senior Arborist Operations Manager at Urban Tree Management, you will oversee the strategic and operational leadership of our tree care services, driving business growth, achieving financial and operational targets, and maintaining high operational efficiency.

This role involves strategic planning, team management, client relations, and financial oversight. You will be responsible for developing and implementing business strategies to achieve company goals and objectives, conducting market analysis to identify opportunities for growth and expansion, and staying informed about industry trends, regulations, and best practices.

Key responsibilities include:

  • Developing and implementing business strategies to achieve company goals and objectives
  • Conducting market analysis to identify opportunities for growth and expansion
  • Staying informed about industry trends, regulations, and best practices
  • Overseeing day-to-day operations to ensure efficient and effective service delivery
  • Managing and optimizing workflows to enhance productivity and minimize costs
  • Implementing and enforcing safety protocols and industry best practices
  • Recruiting, training, and supervising staff, including arborists, tree climbers, plant health care specialists, and support personnel
  • Fostering a positive and collaborative work environment
  • Conducting performance reviews and providing feedback to employees
  • Building and maintaining strong relationships with clients and stakeholders
  • Ensuring client satisfaction by addressing concerns and resolving issues promptly
  • Developing and managing budgets, ensuring financial stability and profitability
  • Monitoring and analyzing financial performance, making strategic adjustments as needed
  • Negotiating contracts and agreements with clients, suppliers, and subcontractors
  • Implementing and maintaining quality control measures to uphold service standards
  • Conducting regular inspections to ensure work meets company and industry standards
  • Addressing quality issues promptly and implementing corrective actions
  • Staying up-to-date with local, state, and federal regulations related to tree care
  • Ensuring the company's compliance with all relevant laws and safety standards
  • Representing the company in the community and industry events
  • Building positive relationships with local authorities and environmental organizations
  • Participating in initiatives that contribute to the community's well-being

Requirements:

  • Minimum 7 years in a senior management role, preferably in the tree care or landscaping industry
  • Experience in strategic planning, financial management, and operations management
  • Strong knowledge of tree care practices, equipment, and safety procedures
  • Excellent organizational, communication, and interpersonal skills
  • Proficiency in financial management and budgeting
  • Familiarity with relevant regulations and compliance requirements
  • Ability to lead and motivate a diverse team
  • Valid driver's license and willingness to travel as needed

Benefits:

  • Competitive salary
  • Health, dental, and vision insurance
  • Paid time off
  • Retirement savings plan
  • Professional development opportunities


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