Customer Service Representative

12 hours ago


Hanover, Massachusetts, United States FASTSIGNS #311401 Full time
Job Overview

FASTSIGNS #311401 is seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. In this role, you will be the initial point of contact for current and prospective customers, providing exceptional service and support to drive business growth.

Key Responsibilities
  • Prepare estimates, implement work orders, and ensure timely delivery of finished orders
  • Develop and maintain strong relationships with customers through email, phone, and in-person interactions
  • Participate in daily team meetings, execute business and marketing plans, and contribute to the success of the FASTSIGNS Center
  • Work in a fast-paced environment, prioritizing tasks and managing multiple projects simultaneously
Requirements
  • 2-3 years of retail or counter sales experience preferred
  • High school diploma or equivalent
  • Excellent communication and interpersonal skills
  • Ability to work in a team environment and adapt to changing priorities
What We Offer
  • Competitive salary and benefits package
  • Opportunities for professional growth and development
  • A dynamic and supportive work environment


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