Hospitality Ambassador

3 weeks ago


Arlington, Virginia, United States The All Star Agency LLC Full time

We are seeking a highly skilled and organized Hospitality Ambassador to join our dynamic team. In this role, you will be the first point of contact for our guests, responsible for creating a welcoming atmosphere and ensuring a smooth dining experience.

About Us

The All Star Agency LLC is a leading hospitality provider dedicated to delivering exceptional guest experiences. Our team is passionate about providing top-notch service and creating a memorable dining atmosphere.

As a key member of our team, you will play a vital role in fostering positive guest relations and ensuring that every guest has a pleasant dining experience.

Job Responsibilities
  • Greet guests warmly upon arrival and provide them with menus.
  • Manage reservations and seating arrangements efficiently to optimize table turnover.
  • Communicate effectively with the kitchen and wait staff to ensure timely service.
  • Assist guests with inquiries regarding menu items, specials, and dietary restrictions.
  • Maintain cleanliness and organization of the host/host area.
  • Handle phone calls with professionalism, providing information about the restaurant and taking reservations as needed.
  • Foster positive guest relations by promptly addressing any concerns or special requests.
  • Collaborate with team members to enhance the overall dining experience.
Requirements
  • Previous experience in food service or hospitality is preferred.
  • Familiarity with Open Table Reservation system is a must.
  • Strong communication skills and a commitment to excellent customer service are essential.
  • Ability to multitask in a fast-paced environment while maintaining attention to detail.
  • A positive attitude and willingness to help others contribute to a pleasant dining atmosphere.
Benefits
  • Competitive salary: $25 per hour (based on local market rates).
  • Free meal per shift.
  • Opportunity to work in a fun and dynamic team environment.
Location
  • Arlington, TX 76011.


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