Hospitality Representative
3 weeks ago
At Ambar Inc, we are seeking a highly motivated and customer-focused individual to join our team as a Hospitality Representative. This role is an excellent opportunity for someone who enjoys interacting with guests and providing exceptional service in a fast-paced environment.
Job SummaryWe are looking for a dedicated and detail-oriented individual to join our team as a Dining Experience Ambassador. As a key member of our hospitality team, you will be responsible for ensuring that every guest has a memorable dining experience.
About the RoleAs a Service Excellence Associate, you will play a critical role in delivering outstanding service to our guests. You will be the first point of contact for many of our customers, and your warm welcome will set the tone for their entire dining experience.
Responsibilities- Welcome guests and ensure they feel valued and appreciated
- Manage reservations and seating arrangements efficiently
- Provide information about our menu offerings and specials
- Assist with waitlists and ensure timely seating
- Engage with guests and address any concerns or issues
- Previous experience in a customer-facing role is highly desired
- A positive attitude and ability to thrive under pressure
- A commitment to excellence and providing top-notch service
- Ability to work well with servers, bussers, and other staff members
- Excellent communication and organizational skills
- Stable income and opportunities for growth and development
- Health insurance and access to employee wellness programs
- Discounts at all Ambar Inc locations
- Paid time off and 401K plan
Estimated salary: $40,000 - $60,000 per year. Note: Salary may vary based on location and experience.
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