Member Service Professional with Excellent Communication Skills

3 days ago


Bowling Green, Kentucky, United States Service One Credit Union Full time
Job Summary: Teller and Contact Center Specialist - Competitive Salary and Benefits Package

Service One Credit Union is a leading financial institution committed to delivering exceptional service to our members. We are seeking a highly skilled and experienced Teller and Contact Center Specialist to join our team.

The estimated salary for this position is around $55,000 - $70,000 per year, depending on experience and qualifications.

Key Responsibilities:
- Perform a broad variety of financial services such as resolving member inquiries, providing account information, and resolving or referring electronic services issues.
- Actively build relationships with new, existing, and prospective members, cross-selling products and services using consultative selling techniques.
- Demonstrate teamwork through positive interaction and cooperation with fellow associates, management, and other departments.

Requirements:
- High school diploma or GED.
- Minimum two years of similar or related experience including customer service experience.
- Basic clerical skills and knowledge of general office equipment.
- Good mathematical skills and business aptitude.
- Excellent verbal and written communication skills.
- Demonstrated professional telephone skills.
- Positive, outgoing personality and a 'can-do' attitude.

We offer a competitive salary, comprehensive benefits package, and opportunities for career growth and development.

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