Club Member Support Specialist

4 days ago


Bowling Green, Kentucky, United States Sam's Club Full time
Job Description
Sam's Club is seeking a highly skilled Club Member Support Specialist to join our team. As a key member of our support team, you will be responsible for providing exceptional customer service, resolving issues, and promoting products.

We offer a competitive salary range of $16.00 to $23.00 per hour, based on location and experience. In addition to a comprehensive benefits package, including medical, vision, and dental coverage, as well as 401(k) and stock purchase plans, you will also receive paid time off, parental leave, and other perks.

About the Role
As a Club Member Support Specialist, your primary responsibilities will include:
• Providing exceptional customer service by greeting members, answering questions, and resolving issues
• Resolving member complaints and concerns in a timely and professional manner
• Promoting products and services to members and non-members alike

Requirements
To be successful in this role, you will need:
• A high school diploma or equivalent
• Excellent communication and interpersonal skills
• Ability to work in a fast-paced environment and multitask with ease
• Strong problem-solving skills and attention to detail

Benefits
As a Club Member Support Specialist at Sam's Club, you can expect a comprehensive benefits package, including:
• Medical, vision, and dental coverage
• 401(k) and stock purchase plans
• Paid time off, parental leave, and other perks

Additional Information
This position is located at 3200 Ken Bale Blvd, Bowling Green, KY 42103-6025, United States of America.

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