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Host/Hostess

2 months ago

Orland Park, Illinois, United States Red Lobster Full time

{"title": "Host/Hostess Job Description", "sections": [{"title": "About the Role", "content": "As a Host/Hostess at Red Lobster, you will be the first point of contact for our guests, setting the tone for an exceptional dining experience. Your goal is to create a warm and welcoming atmosphere, ensuring that every guest feels valued and cared for.", "subsections": [{"title": "Key Responsibilities", "content": "\u2022 Greet guests with a smile and a friendly conversation\u2022 Use a seating chart to seat guests efficiently and effectively\u2022 Maintain a clean and organized waiting area\u2022 Monitor the waiting list and communicate with guests who are waiting\u2022 Answer phones and take to-go orders as needed\u2022 Maintain menus, waiting room, and restrooms to high standards"}, {"title": "What You Need to Succeed", "content": "\u2022 Organizational skills to manage multiple tasks and priorities\u2022 Excellent communication and interpersonal skills\u2022 Ability to work in a fast-paced environment\u2022 Physical stamina to stand for long periods and lift up to 20 pounds"}]}, {"title": "About Red Lobster", "content": "At Red Lobster, we are passionate about serving high-quality seafood and providing exceptional guest experiences. Our commitment to sustainability and community involvement sets us apart from other restaurants.", "subsections": [{"title": "Our Mission", "content": "\u2022 To provide a welcoming and inclusive environment for our guests\u2022 To serve the freshest and highest-quality seafood\u2022 To support local communities and promote sustainability"}, {"title": "Our Values", "content": "\u2022 Respect and empathy for our guests and team members\u2022 Excellence in food quality and service\u2022 Innovation and creativity in our menu and operations"}]}, {"title": "Why Work at Red Lobster", "content": "At Red Lobster, you will be part of a dynamic and supportive team that is passionate about delivering exceptional guest experiences. We offer competitive pay, opportunities for advancement, and a fun and fast-paced work environment.", "subsections": [{"title": "Benefits and Perks", "content": "\u2022 Competitive hourly pay\u2022 Opportunities for advancement and professional growth\u2022 Fun and fast-paced work environment\u2022 Discounts on food and merchandise"}, {"title": "Community Involvement", "content": "\u2022 Support for local food banks and shelters\u2022 Opportunities to participate in community events and fundraisers\u2022 Recognition and rewards for outstanding performance"}]}