Lead Restaurant Host/Hostess

2 days ago


Park City, Utah, United States Waldorf Astoria Hotels & Resorts Full time
Lead Restaurant Host/Hostess Job Description

Waldorf Astoria Hotels & Resorts is seeking a skilled and experienced Lead Restaurant Host/Hostess to join our Food and Beverage Team in Park City. As a key member of our team, you will be responsible for delivering exceptional guest experiences and ensuring the smooth operation of our restaurants.

Key Responsibilities:
  • Welcome guests and ensure their dining needs are met
  • Seat guests and manage the seating chart to optimize dining flow
  • Monitor restaurant activity to determine seating and dining flow
  • Perform opening and closing duties, as needed
  • Receive, record, and make necessary arrangements for reservations and special functions
  • Conduct daily 'roll call meetings' to keep staff informed of current promotions, daily specials, guest comments, and pertinent memos
  • Assist with side work, including cleaning, stocking, and folding silverware
  • Ensure knowledge of menu offerings
  • Read, maintain, and make daily entries in the log book to coordinate communication between shifts and management
  • Respond to guest inquiries and requests in a timely, friendly, and efficient manner
  • Maintain proper set-up of dining room and enforce uniform and grooming standards of all service personnel
  • Assign stations to service staff
  • Assist fellow team members and other departments as needed to maintain positive working relationships
Requirements:
  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment and multitask
  • Strong problem-solving and conflict resolution skills
  • Knowledge of restaurant operations and procedures
  • Ability to work a variety of shifts, including weekends and holidays
What We Offer:
  • A competitive salary and benefits package
  • Opportunities for career growth and development
  • A dynamic and supportive work environment
  • Recognition and rewards programs

We are an equal opportunities employer and welcome applications from diverse candidates. If you are a motivated and experienced hospitality professional looking for a new challenge, please submit your application.



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