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Sales Associate

2 months ago


Santa Monica, California, United States HERSCHEL SUPPLY COMPANY Full time
About Your New Role

Herschel Supply Co. is seeking a skilled Sales Associate to join our dynamic Retail team. As a key member of our team, you will be responsible for delivering exceptional customer experiences, interacting with customers in a genuine and authentic way, and providing next-level customer service.

A Day in the Life
  • Welcome and Engage Customers: Create a positive shopping experience for our customers, providing a warm and welcoming atmosphere.
  • Product Knowledge and Recommendations: Stay up-to-date on product knowledge to assist customers, answer questions, and make informed recommendations.
  • Effective Communication: Clearly communicate the features, advantages, and benefits of our products to customers.
  • Store Appearance and Maintenance: Maintain a clean and well-presented store, ensuring that merchandise is stocked and organized.
  • Stock Receipt and Processing: Receive and process stock from the warehouse, including unpacking, scanning, counting, and tagging as required.
  • Re-stocking and Pricing Duties: Assist with re-stocking and pricing duties, including sale preparation as required.
  • Customer Service and Support: Utilize the Point-of-Sale system and Mobile Point of Sale System to process payments, refunds, and exchanges.
  • Stay Informed and Trained: Stay up-to-date on new product launches, trends, and initiatives, and participate in staff training and store events when required.
About You
  • Upbeat and Passionate: You are an upbeat, passionate, and friendly individual who builds relationships naturally and embraces individuality and diversity.
  • Team Player: You are comfortable working in a team-focused environment and sharing ideas.
  • Customer-Focused: You have a natural ability to sell the features, advantages, and benefits of a product to customers.
  • Availability and Flexibility: You are able to work a flexible schedule, including weekends, evenings, holidays, and special events.
  • Results-Oriented: You are results-oriented and process-driven, with high expectations of self and team.
Availability and Hourly Rate

We expect all part-time employees to be available for opening and closing shifts a minimum of three times per week. All employees must be available at least one full weekend day. Part-time is 30 hours or less per week. However, depending on customer volume, we can allocate full-time hours to support the business. The hourly rate is $18 per hour, depending on experience.

Diversity, Equity, and Inclusion at Herschel Supply

We are committed to creating a workspace that is safe, secure, inclusive, and enjoyable for all. We aim to empower everyone to share their individual voices and experiences, fostering a culture of diversity, equity, and inclusion.