Assistant Manager

2 days ago


Boston, Massachusetts, United States Boston Residential Concierge Full time
Job Summary

We are seeking an experienced Assistant General Manager to join our team at Boston Residential Concierge. This role will oversee the daily operations of our high-rise residential building, ensuring exceptional service to our clients.

Key Responsibilities
  • Supervise and train a team of concierges to provide top-notch service to residents.
  • Oversee the implementation of building services and priorities set by the General Manager and Board of Directors.
  • Develop and manage staff schedules, payroll, and performance evaluations.
  • Coordinate resident engagement and special events, including meetings and socials.
  • Ensure site cleanliness and maintenance, delegating tasks to porters and custodial leads.
  • Communicate with residents via email and phone, managing complaints and follow-ups.
  • Attend committee meetings, board work sessions, and town halls as needed.
Requirements
  • Minimum 2 years of experience in residential property management or a related field.
  • Excellent communication and leadership skills, with the ability to work with diverse stakeholders.
  • Strong organizational and problem-solving skills, with attention to detail.
  • Ability to work a flexible schedule, including evenings and weekends.
  • Proficiency in Microsoft Office and other software applications.
What We Offer

Boston Residential Concierge offers a competitive salary and benefits package, as well as opportunities for professional growth and development.


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