Financial Services Advisor
2 weeks ago
The Financial Services Advisor plays a crucial role in monitoring patient admissions and managing denial logs. This position serves as a vital link between our admissions team and the business office, ensuring seamless communication and collaboration with our Utilization Review (UR) team members. Additionally, the advisor will be responsible for updating internal metrics using Salesforce and Kipu.
Key Responsibilities
1. Prepare necessary documentation for new admissions, including RTC, PHP, IOP, and Continuing Care/Aftercare patients.
2. Monitor and track recurring patient payments, providing invoices and receipts for each transaction.
3. Schedule and manage all payment follow-ups, including co-insurance, renewed authorized days, sessions, and patient responsibilities.
4. Follow up on declined credit card transactions for both current and discharged patients.
5. Review Verification of Benefits (VOB) and patient responsibilities with new admissions, addressing any financial inquiries related to step-down board fees or co-insurance fees.
6. Scan and upload financial documents to KIPU/EHR.
7. Provide relevant paperwork to the pharmacy department.
8. Keep the billing department informed about outstanding balances and updates regarding the billing department.
9. Communicate with the department and billing team regarding any potential or ongoing billing concerns.
10. Perform other duties as assigned within the scope of employment.
This is a full-time opportunity.
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Financial Services Advisor
2 weeks ago
Del Mar, California, United States Casa Palmera Full timePosition Overview:The Financial Counselor plays a crucial role in monitoring patient admissions and managing pending denial records. This position serves as a vital link between the admissions team and the financial office, collaborating closely with Utilization Review (UR) team members. The Financial Counselor is also responsible for updating internal...
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Financial Advisor
2 weeks ago
Del Mar, California, United States Casa Palmera Full timeJob OverviewThe Financial Counselor plays a crucial role in monitoring patient admissions and managing pending denial records. This position serves as a vital link between the admissions team and the financial operations department, collaborating closely with Utilization Review (UR) team members. The Financial Counselor is also responsible for updating...
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Financial Services Coordinator
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Patient Financial Advocate
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