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Client Relationship Banker

2 months ago

Grand Junction, Colorado, United States Alpine Banks of Colorado Full time

Retail Business Banker

Job Category: Customer Sales & Service

Job Overview

The Retail Business Banker role is designed for individuals who are skilled in providing exceptional service while assisting clients with their banking needs. This position requires travel as necessary to support banking officers and educate clients about the diverse offerings of Alpine Bank.

Key Responsibilities

*Accommodations may be provided to enable individuals with disabilities to perform essential functions.*

  • Deliver outstanding service to clients by utilizing training programs and performance measurement tools.
  • Assist clients with commercial electronic banking solutions, including merchant processing, Remote Deposit, and business credit card services.
  • Demonstrate a comprehensive understanding of consumer and business account programs.
  • Utilize various software applications to perform daily tasks with high accuracy.
  • Possess a strong understanding of consumer lending services, tools, and guidelines.
  • Exhibit advanced knowledge of Alpine Bank's online services.
  • Showcase exceptional customer sales and service skills consistently.
  • Perform additional duties as assigned.

Job Qualifications

Knowledge, Skills, and Abilities:

  • Excellent written and verbal communication skills, with the ability to consult independently with clients.
  • Familiarity with legal classifications of business entities.
  • Proven ability to collaborate on and participate in sales presentations.
  • Understanding of banking compliance regulations and their application.
  • Proficient in Microsoft Office Suite, including Excel, Word, and Outlook.
  • Notary Public certification is advantageous.

Education and Experience:

  • High School Diploma or equivalent required; an Associate's or Bachelor's Degree is preferred.
  • Must possess or be able to obtain a valid State of Colorado Driver's License.
  • A minimum of 2 years of experience in customer service and personal banking roles is required.

Working Conditions

Environment:

This position operates within a professional office setting, utilizing standard office equipment such as computers, phones, and photocopiers. The role may require prolonged periods of standing or sitting and the ability to thrive in a fast-paced environment. Travel to client locations may be necessary, including potential weekend and evening hours.

Physical Requirements:

While performing the duties of this job, the employee is regularly required to communicate effectively. Specific vision abilities required include close vision, distance vision, color vision, and the ability to adjust focus. The employee must be able to sit, stand, walk, and use hands to handle or feel objects. The ability to lift up to 50 pounds may be required, with repetitive motions likely.

Note: This job description is not intended to be an exhaustive list of all duties, responsibilities, or qualifications associated with the position.

Compensation: Starting pay is competitive and commensurate with experience.

Alpine Bank is an Equal Opportunity Employer, committed to fostering a diverse and inclusive workplace.