Appliance Service Coordinator
3 weeks ago
We are a leading appliance repair network with 150 locations across North America.
Job SummaryWe seek a detail-oriented and customer-focused Appliance Service Coordinator to join our team. As a key member, you will be responsible for handling service requests, responding to customer inquiries, and providing exceptional support.
Key Responsibilities:- Receive and resolve customer complaints in a professional and courteous manner.
- Sell additional work and services to customers, enhancing revenue growth.
- Maintain accurate records and reports using Microsoft Office and our proprietary software.
- Perform other duties as needed, including cross-training in related positions.
- Minimum two years of administrative experience.
- Strong written and verbal communication skills.
- Detail-oriented with strong data entry skills.
- Positive attitude and ability to work independently as part of a collaborative team.
$11 - $13 per hour, varying by location.
Culture and Values:We value problem-solving, learning, and collaboration. Our flexible working hours allow for a healthy work-life balance.
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