Customer Service Coordinator

3 days ago


Chandler, Arizona, United States AlphaGraphics Full time
Job Overview:
We are looking for a skilled Customer Service Coordinator to join our team at AlphaGraphics. As a Customer Service Coordinator, you will play a critical role in ensuring customer satisfaction by providing top-notch service and support. Your primary responsibilities will include managing customer inquiries, processing orders, and maintaining accurate records.

About Us:
AlphaGraphics is a leading provider of printing services, committed to delivering high-quality products and exceptional customer service. Our team of experts is dedicated to exceeding customer expectations and providing innovative solutions to meet their needs.

Key Responsibilities:
  • Manage customer inquiries and provide timely responses.
  • Process customer orders accurately and efficiently.
  • Maintain accurate records and reports.
  • Provide detailed product information to customers.
  • Address and resolve customer issues and concerns with a positive attitude.

Qualifications:
- High school diploma or equivalent required; some college coursework preferred.
- Previous experience in customer service, preferably in the printing industry.
- Strong communication skills, both verbal and written.
- Excellent organizational and time management abilities.
- Ability to learn and use industry-specific software and tools.
- Detail-oriented with a focus on accuracy and quality.

Benefits:
- Competitive hourly rate based on experience ($20-$25 per hour).
- Health, dental, and vision insurance.
- Paid time off and holidays.
- 401(k) Match.
- Opportunities for professional growth and development.
- Supportive and collaborative work environment.

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