Customer Service Representative
3 weeks ago
Customer Care Specialist Job Description
Cornerstone Bank is seeking a Customer Care Specialist to provide exceptional customer service over the phone. This role is responsible for answering customer inquiries, resolving issues, and providing information about banking services.
Key Responsibilities:
- Answer customer calls and respond to inquiries in a timely and professional manner
- Resolve customer issues and concerns in a fair and efficient manner
- Provide information about banking services, including account management and online banking
- Transfer calls to other team members as needed
Requirements:
- High School Diploma or equivalent
- 2 years of experience in a bank or related field
- Excellent communication and problem-solving skills
We offer a competitive salary, comprehensive benefits package, and opportunities for career growth and development. If you are a motivated and customer-focused individual, we encourage you to apply for this exciting opportunity.
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