Customer Service Representative

3 weeks ago


Dickinson, Texas, United States Cornerstone Bank Full time

Customer Care Specialist Job Description

Cornerstone Bank is seeking a Customer Care Specialist to provide exceptional customer service over the phone. This role is responsible for answering customer inquiries, resolving issues, and providing information about banking services.

Key Responsibilities:

  • Answer customer calls and respond to inquiries in a timely and professional manner
  • Resolve customer issues and concerns in a fair and efficient manner
  • Provide information about banking services, including account management and online banking
  • Transfer calls to other team members as needed

Requirements:

  • High School Diploma or equivalent
  • 2 years of experience in a bank or related field
  • Excellent communication and problem-solving skills

We offer a competitive salary, comprehensive benefits package, and opportunities for career growth and development. If you are a motivated and customer-focused individual, we encourage you to apply for this exciting opportunity.



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