Assistant Manager

2 days ago


Brunswick, Georgia, United States Rack Room Shoes Full time
Job Title: Assistant Manager

Rack Room Shoes is seeking an experienced and skilled Assistant Manager to join our team. As an Assistant Manager, you will assist the Store Manager in managing all day-to-day store operations, ensuring compliance with established company policies and procedures.

Key Responsibilities:
  • Lead and manage store staff, providing guidance and training to ensure excellent customer service and sales performance.
  • Assume responsibility for store operations in the absence of the Store Manager, ensuring seamless execution of daily tasks and duties.
  • Monitor and maintain sales, service, and operational objectives, striving to meet and exceed established standards.
  • Manage customer issues with a sense of urgency and satisfaction, providing a positive shopping experience.
  • Oversee POS terminal transactions, sales, discounts, refunds, loyalty, and inventory control, ensuring adherence to company policies and procedures.
  • Develop and maintain a visually appealing sales floor, adhering to company standards for merchandise placement, sales floor maintenance, and promotional event directions.
  • Manage payroll control, scheduling, payroll budget compliance, time and attendance, and training and development of direct reports.
  • Collaborate with district and regional managers, store operations, and training personnel to ensure effective communication and execution of company initiatives.
Requirements:
  • Approved background check
  • Effective verbal and written communication skills
  • Managerial and organizational skills
  • Strong interpersonal skills for customer and employee interactions
  • Strong visual merchandising skills
  • Working knowledge of footwear, accessories, and shoe care
  • Basic mathematical skills
  • Knowledge of corporate and store operations policies and procedures
About Rack Room Shoes:

Rack Room Shoes is a family footwear retailer offering a wide selection of nationally recognized brands and exclusive private brands. We strive to provide a great shopping experience for our customers, with a focus on quality, value, and excellent customer service.

Rack Room Shoes provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, national origin, marital status, disability, genetic information, age, military service, or any other characteristic that is protected by applicable law.


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