Member Service Representative, Lexington, Part-Time

3 days ago


Lexington, Kentucky, United States Digital FCU Full time
Job Summary

We are seeking a highly motivated and customer-focused Member Service Representative to join our team in Lexington. As a key member of our branch team, you will be responsible for providing exceptional service to our members, identifying their financial needs, and promoting our products and services.

Key Responsibilities
  • Build strong relationships with members to understand their financial needs and provide personalized solutions.
  • Cross-sell and upsell our products and services to meet members' needs and achieve sales goals.
  • Process transactions, open new accounts, and provide exceptional customer service.
  • Work collaboratively with the branch team to achieve business objectives and provide support as needed.
  • Stay up-to-date on our products and services to provide accurate information to members.
Requirements
  • High school diploma or equivalent required.
  • 1-3 years of related experience in customer service or sales.
  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment and adapt to changing priorities.
  • Basic computer skills and knowledge of Microsoft Office.
What We Offer

We offer a competitive salary, comprehensive benefits package, and opportunities for professional growth and development. If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.



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