Sales and Service Liaison

7 days ago


Kenmore, Washington, United States Paddock Chevrolet Full time
Job Overview

Paddock Chevrolet is committed to delivering exceptional customer experiences. As a key member of our team, you will play a vital role in ensuring our customers receive the highest level of service and support.

Key Responsibilities
  • Customer Interaction: Engage with customers to understand their needs and preferences, providing personalized solutions to meet their expectations.
  • Service and Sales Support: Collaborate with our service and sales teams to ensure seamless communication and a smooth customer experience.
  • Lead Generation: Identify opportunities to upsell and cross-sell our products and services, driving revenue growth and customer satisfaction.
  • Account Management: Build and maintain strong relationships with our customers, ensuring their loyalty and retention.
  • Process Improvement: Continuously evaluate and improve our processes to ensure we are meeting our customer service standards.
Requirements
  • Customer Service Experience: A minimum of one year of experience in a customer-facing role.
  • Teamwork and Collaboration: Excellent teamwork and communication skills, with the ability to work effectively in a fast-paced environment.
  • Problem-Solving: Strong problem-solving skills, with the ability to think critically and resolve customer issues efficiently.
  • Technical Skills: Proficient in using computer systems and software to manage customer interactions and data.
  • Valid Driver's License: A valid driver's license is required for this role.
What We Offer

Paddock Chevrolet is an equal opportunity employer, committed to diversity and inclusion. We offer a competitive salary and benefits package, as well as opportunities for professional growth and development.



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