HVAC Branch Manager

2 weeks ago

Long Island City, United States Daikin Full time
Job Title: HVAC Aftermarket Branch Manager

Daikin Applied is seeking an experienced HVAC Aftermarket Branch Manager to lead our parts store operations and drive sales growth. As a key member of our team, you will be responsible for managing the sales and operations of our parts store, ensuring excellent customer service, and contributing to the development of new standards and processes.

Key Responsibilities:
  • Manage the sale of HVAC parts, equipment, and supplies over the phone and in person, interacting with customers on a daily basis.
  • Plan, develop, and implement operational policies and goals, ensuring alignment with company standards.
  • Coordinate with local and corporate management to maintain processes and standards, and contribute to the development of new standards.
  • Determine the responsibilities of assigned staff positions to accomplish business objectives.
  • Create solutions to customer needs by providing overall technical support and researching options, including receiving and processing orders, product and service questions, warranty administration, and customer complaints.
  • Determine the inventory mix based on current market trends, future market trends, and customer needs, ensuring that inventory mix is maintained within the location.
  • Responsible for overall inventory management, ensuring that it is appropriately accounted for.
  • Research competitive information to competitively price all inventory while maintaining a solid profit margin.
  • Create a comprehensive marketing strategy for the direct sales office and determine the most efficient avenues to achieve or exceed overall revenue goals.
  • Process customer orders in a timely and efficient manner.
  • Drive customer policy enhancements based on need and make exceptions to customer policies and procedures where appropriate.
What We Offer:
  • Opportunity to work for a leading innovator in HVAC and make a difference in environmental initiatives to create a more sustainable world for all.
  • Ability to create better outcomes for our customers, so we all can breathe easier.
  • Potential to make an impact and shape your career with a company that is passionate about growth and development.
  • Endless opportunities to make an impact in a people-centered, growing company.
  • Competitive salary and benefits.
Requirements:
  • Bachelor's Degree or Equivalent technical experience with HVAC Parts.
  • 5+ years of HVAC and/or sales experience.
  • Ability to drive a forklift or forklift certified is preferred.
Benefits:
  • Multiple Medical insurance plan options + Dental and Vision insurance.
  • 401K retirement plan with employer contributions matching 100% of the first 3% an employee contributes and 50% on the next 2% of employee contributions.
  • Company provided life insurance + optional employee paid voluntary life insurance, dependent life coverage, and voluntary accident coverage.
  • Short term and long term disability.
  • 120 hours (3 weeks) Paid Time Off for new employees + 11 company paid holidays.
  • 40 hours (1 week) paid sick time.
  • Paid Parental Leave and Tuition Reimbursement after 6 months of continuous service.

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