Customer Service Representative

4 weeks ago


Elizabethtown, Kentucky, United States German American Full time

Job Title: 1686 FT Customer Service Specialist

About the Role:

As a Customer Service Specialist at German American, you will be the first point of contact for clients, providing exceptional service and support to meet their banking needs.

This role offers a unique opportunity to gain insight into the world of banking, insurance, and wealth management, building a strong foundation for a career in financial services.

Key Responsibilities:

  • Work face-to-face with clients in the branch location, managing cash drawers and assisting clients and team members.
  • Verify account information, perform loan and deposit transactions, and educate clients on German American products and services.
  • Maintain confidentiality, listen closely to understand client needs, and identify opportunities to better serve the customer.

What We Offer:

  • Bilingual/Multilingual skills
  • Customer Service experience
  • Cash-handling experience
  • Competitive benefits package, including medical, dental, vision, STD, LTD, Life insurance, and more
  • 17 days paid time off, 11 paid holidays, and bereavement leave
  • Education assistance program
  • Service awards
  • Financial benefits, including 401(k) match, stock purchase plan, loan discounts, and more
  • National and local discounts on various products and services
  • Free checking account, checks, and discounted bank services

About German American:

German American Bancorp and its family of financial services companies employ talented, compassionate people throughout the organization, making German American a special place to work.

Our employees bring the Shield of Excellence commitment to life with each interaction, delivering genuine, customized, personal service with a focus on serving customers and communities well.



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