Customer Service Representative
4 weeks ago
Job Title: 1686 FT Customer Service Specialist
About the Role:
As a Customer Service Specialist at German American, you will be the first point of contact for clients, providing exceptional service and support to meet their banking needs.
This role offers a unique opportunity to gain insight into the world of banking, insurance, and wealth management, building a strong foundation for a career in financial services.
Key Responsibilities:
- Work face-to-face with clients in the branch location, managing cash drawers and assisting clients and team members.
- Verify account information, perform loan and deposit transactions, and educate clients on German American products and services.
- Maintain confidentiality, listen closely to understand client needs, and identify opportunities to better serve the customer.
What We Offer:
- Bilingual/Multilingual skills
- Customer Service experience
- Cash-handling experience
- Competitive benefits package, including medical, dental, vision, STD, LTD, Life insurance, and more
- 17 days paid time off, 11 paid holidays, and bereavement leave
- Education assistance program
- Service awards
- Financial benefits, including 401(k) match, stock purchase plan, loan discounts, and more
- National and local discounts on various products and services
- Free checking account, checks, and discounted bank services
About German American:
German American Bancorp and its family of financial services companies employ talented, compassionate people throughout the organization, making German American a special place to work.
Our employees bring the Shield of Excellence commitment to life with each interaction, delivering genuine, customized, personal service with a focus on serving customers and communities well.
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