Customer Service Ambassador

1 day ago


Elizabethtown, Kentucky, United States Josh Shoop - State Farm Agent Full time
About the Role

As a Customer Relations Representative at Josh Shoop - State Farm Agent, you will be instrumental in delivering exceptional client experiences that contribute to the growth and success of our insurance agency. Your attention to detail, customer service skills, and passion for helping others make you an ideal fit for this role.

Key Responsibilities
  • Manage customer inquiries and resolve issues in a timely and professional manner.
  • Maintain accurate and up-to-date client records, ensuring seamless communication and information exchange.
  • Collaborate with other departments to develop and implement effective customer retention strategies.
Requirements and Qualifications
  • Demonstrate strong communication and problem-solving skills, enabling effective issue resolution and conflict management.
  • Prior experience in customer-facing roles is preferred, but not mandatory.
  • Exhibit composure and poise when handling high-pressure situations, maintaining a calm and professional demeanor.
Benefits and Opportunities

We offer a competitive estimated salary range of $45,000 - $60,000 per year, commensurate with experience and qualifications. Our comprehensive benefits package includes:

  • 401(k) matching to support your long-term financial goals.
  • A performance-based bonus structure to reward outstanding achievements.
  • A flexible schedule to accommodate your work-life balance needs.
  • Paid time off to recharge and prioritize self-care.
  • Ongoing training and development opportunities to enhance your skills and career prospects.

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