Guest Service Ambassador
3 weeks ago
About Us:
Courtyard by Marriott is a hotel chain dedicated to providing exceptional service and creating unique experiences for our guests. With a focus on delivering personalized attention and exceeding guest expectations, we strive to make every stay unforgettable.
Job Details:
This role requires a Guest Experience Expert who can work in a fast-paced environment, handle multiple tasks simultaneously, and maintain high standards of quality and customer satisfaction. The ideal candidate will have excellent communication skills, a positive attitude, and the ability to think critically and solve problems effectively.
Responsibilities:
- Process operational needs and address guest requests promptly
- Complete reports and share local information with guests
- Maintain high standards of quality and customer satisfaction
- Work collaboratively as part of a small team to achieve shared goals
What We Offer:
We provide competitive compensation, comprehensive benefits, and opportunities for growth and development within our company. Join our team and become part of a global organization that values diversity, inclusivity, and employee well-being.
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