Bilingual Hotline Coordinator

7 days ago


Poughkeepsie, New York, United States Ethan Allen Workforce Solutions Full time
Job Title: Bilingual Hotline Coordinator

We are seeking a dedicated and compassionate Bilingual Hotline Coordinator to join our team at Ethan Allen Workforce Solutions in Poughkeepsie, NY. This temp-to-perm role is an excellent opportunity for someone with a strong administrative background and case management experience who is fluent in Spanish.

Job Responsibilities:
  • Answer inbound hotline calls from clients seeking assistance.
  • Connect clients with appropriate resources and provide necessary guidance.
  • Maintain accurate records and documentation of all interactions.
  • Work collaboratively with other team members to ensure clients receive the best possible support.
Requirements:
  • Fluency in Spanish is a must.
  • At least 2 years of administrative experience.
  • Experience in case management.
  • Excellent communication and organizational skills.
  • Ability to work independently and handle sensitive situations with professionalism and empathy.
Why Work with Us?
  • Competitive pay rate of $19 per hour.
  • A supportive and collaborative work environment.
  • The opportunity to make a meaningful difference in the lives of those in need.


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