Store Operations Manager

1 week ago


Medina, New York, United States Walgreens Full time
Job Summary

As a Shift Lead at Walgreens, you will be responsible for overseeing the daily operations of the store, ensuring a positive customer experience, and maintaining a high level of productivity. This role requires strong leadership skills, attention to detail, and the ability to work effectively in a fast-paced environment.

Key Responsibilities
  • Oversee daily store operations, including opening and closing procedures, inventory management, and cash handling.
  • Provide excellent customer service, responding to customer inquiries and resolving issues in a timely and professional manner.
  • Lead and motivate a team of sales associates, providing guidance and support to ensure a high level of productivity and customer satisfaction.
  • Manage store inventory, including receiving and stocking merchandise, and maintaining accurate inventory records.
  • Process transactions, including cash, credit, and debit card sales, and handle customer refunds and exchanges.
  • Maintain a clean and organized store environment, including the sales floor, stockroom, and customer service areas.
  • Perform other duties as assigned by management.
Requirements
  • One year of prior leadership, supervisory, or retail key holder work experience.
  • Must be fluent in reading, writing, and speaking English.
  • Ability to work a variety of shifts, including mornings, afternoons, evenings, and weekends.
  • Ability to lift up to 25 pounds and stand for long periods of time.


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