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Clinical Pathology Beaker Application Specialist
2 months ago
About Partners HealthCare:
Partners HealthCare is a not-for-profit organization dedicated to enhancing patient care, advancing research, and fostering education within the community. Established by renowned institutions, Partners HealthCare encompasses a wide range of services including community hospitals, specialty care, managed care, and a network of physicians and health centers.
Our Commitment:
We prioritize a culture that places people first, ensuring our employees have numerous opportunities to realize their potential. We strive to align personal aspirations with projects that resonate with individual capabilities, fostering an environment where managers serve as trusted mentors. Each team member is encouraged to take charge of their personal development, with recognition of achievements at every level.
Core Values:
Our operations are guided by core values that shape our decisions and interactions: Patient Care, Affordability, Accountability, Service Commitment, Innovation, and Diversity. We emphasize teamwork, respect, and continuous improvement.
Position Overview:
The Beaker Application Coordinator plays a pivotal role within the Digital team at Partners HealthCare, reporting directly to an Application Manager. This position is integral to the configuration, development, testing, and support of the Epic Beaker application.
Key Responsibilities:
- Provide certified expertise in Epic Beaker build for effective product implementation.
- Analyze current business practices and translate them into configurations and workflows.
- Support departmental teams with application and information system knowledge.
- Communicate and escalate critical concerns regarding project timelines.
- Develop and maintain documentation of business and system requirements.
- Conduct analysis of business processes to ensure accurate system configuration.
- Create and maintain status reports and system design documents.
- Participate in team meetings to discuss project activities and updates.
- Assist in preparing testing scripts and perform various testing tasks.
- Engage in post-implementation support and participate in on-call rotations.
- Undertake additional duties as required.
Qualifications:
- Bachelor’s degree is required.
- Proven ability to thrive in a dynamic environment with evolving business and technical needs.
- Clinical or technical experience in a laboratory setting is preferred.
- Familiarity with Epic or other Laboratory Information Systems (LIS) is advantageous.
- Strong communication skills with the ability to lead diverse meetings.
- Analytical skills with a quick learning ability for new concepts.
- 3+ years of experience with EHR systems is preferred.
- Previous experience with Epic implementation is a plus.
- Active Epic Beaker CP Certification is preferred or must be obtained.
Skills and Competencies:
- Exceptional problem-solving skills with a focus on data integrity.
- Ability to conduct detailed analyses and present findings effectively.
- Strong attention to detail and multitasking abilities.
- Collaborative approach to work, valuing contributions from all team members.
- High emotional intelligence and professionalism in interactions.
Work Environment:
This position offers a hybrid work model, primarily remote with occasional on-site attendance for project-related activities, user support, and training.
