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Lead Business Systems Consultant

2 months ago

Chandler, Arizona, United States Wells Fargo Full time
About this Role

The Analytics and Tools Lead will have a technical competency for the Agile Tools Suite. This individual will be the first line of technical support and troubleshooting customer's issues in Confluence, Jira, Registry, Tableau Reporting, and new tools that Wells Fargo onboards. They will stay connected to Enterprise Change Management requirements that govern and impact CTO's tool usage and experience.

Key Responsibilities
  • Act as a key participant in providing strategic business solutions to product teams
  • Evaluate highly complex problems and provide subject matter knowledge proficiency on the Agile toolset
  • Define and lead detailed research on technology requests for product teams
  • Make decisions in highly complex and multifaceted situations requiring solid understanding of Jira and the Agile Registry
  • Lead project or systems documentation, and monitor and manage project schedules and deliverables
  • Collaborate and consult with product teams to provide comprehensive technological solutions for complex problems
  • Ensure communication and information flow product teams, as well as escalations of tool production issues
  • Coordination and support from the TI Transformation organization and coaches for product launches
  • Help to coordinate planning, adoption, and training for onboarding teams to the tool set. Support trainers and other enablers for the Product Transformation
  • Assist with the adoption of the reporting/dashboards across product and Agile teams
  • Identify Data SMEs that will have access to the reporting data-mart for CIO specific analysis
Requirements
  • 5+ years of Business Systems Data and Business Systems Designing experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education
  • 2+ years of experience and proficient using Atlassian tools (JIRA, Confluence), including experience building foundation competencies in the toolset
  • 2+ years of working with an Agile environment
  • 1+ year experience writing SQL
  • 1+ year experience writing JQL
Desired Qualifications
  • Experience with Power BI or Tableau
  • Experience with creating and modifying JIRA dashboards
  • Deep experience with JIRA integrations and roadmaps
  • Experience building foundational competencies
  • Experience providing Jira configuration training
  • Relevant technical experience in an SDLC development and/or infrastructure environment
Benefits

Wells Fargo provides eligible employees with a comprehensive set of benefits, many of which are listed below. Visit Benefits - Wells Fargo Jobs for an overview of the following benefit plans and programs offered to employees.

  • Health benefits
  • 401(k) Plan
  • Paid time off
  • Disability benefits
  • Life insurance, critical illness insurance, and accident insurance
  • Parental leave
  • Critical caregiving leave
  • Discounts and savings
  • Commuter benefits
  • Tuition reimbursement
  • Scholarships for dependent children
  • Adoption reimbursement
Equal Employment Opportunity

Wells Fargo is an equal employment opportunity employer and welcomes applications from all qualified candidates, regardless of race, color, gender, national origin, religion, age, sexual orientation, gender identity, gender expression, genetic information, individuals with disabilities, pregnancy, marital status, status as a protected veteran or any other status protected by applicable law.