NetSuite Supply Chain Expert
4 weeks ago
The NetSuite Supply Chain Expert will be responsible for providing value to end-to-end Supply Chain teams using NetSuite and other technology.
This person will manage training and guidance, and be responsible for improving processes.
The departments that the Operations SME will be assisting include Inventory, Warehousing, Logistics, Master Data, Finance, and Sales.
This person will be the go-to for inquiries on the ERP system and work with department managers to identify opportunities to improve processes or reduce costs.
This person will report to the CIO and work with the Finance Analyst and NetSuite Administrator to develop functional designs, implement, test, and communicate with internal staff on what they're requesting to achieve through reports, dashboards, configuration changes, and master data changes.
This person will also lead implementations and work with external parties during projects to best add value.
The desired person to fulfill this role will require expert communication, leadership, and operational knowledge in NetSuite and end-to-end Supply Chain capabilities to provide consistent value.
Responsibilities:
- SME for all areas in NetSuite including Production, Inventory, Warehouse, Logistics, MRP, Master Data, Sales, and a background with Finance modules.
- Provides significant Operations effort involved in implementing the latest NetSuite cloud solution.
- Provides Operations Departments advice and guidance for business processes.
- Answers questions and helps determine a better method for capturing and analyzing data.
- Perform business data analytics.
- Run, extract, and import reports for each department as needed.
- Troubleshoot break/fix tickets with internal and external support.
- Data upload management.
- User training and development functions.
- Power User and expert experience with Planning, Scheduling, Inventory, Warehouse, EDI, Sales, Procurement.
- Assist/manage Implementations.
- Inventory – in-depth understanding of physical and financial flow (costing, mapping, analysis of data).
- Collaborate with cross-functional teams to streamline data processes and optimize system performance.
- Collaborate with project plans, statement of work, or other forms of documentation.
- Research new technologies that can improve business processes.
- Assist in development and distribution of tutorials, handbooks, user guides or other best practice documentation.
Qualifications:
- Minimum of 4 years of experience with NetSuite cloud versions and the areas listed above.
- Minimum of 5 years of experience in Supply Chain or related fields.
- Minimum of 2 implementations of NetSuite ERP.
- Strong communication, interpersonal, project management skills and attention to details.
- Ability to prioritize, multi-task and handle multiple responsibilities in a fast-paced environment.
- Ability to work independently and with a team.
- Ability to coach, mentor, and teach other users and stakeholders the NetSuite application.
- Ability to produce value from NetSuite and other business processes.
- Six Sigma or lean methodology to enhance business processes.
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