NetSuite Cloud Solutions Specialist
4 weeks ago
Job Title: NetSuite Cloud Solutions Specialist
Location: Remote
Experience level: 5+ years of experience in Supply Chain or related fields
Compensation: Flexible base + bonus
Job Summary
The NetSuite Cloud Solutions Specialist is responsible for providing expert-level support for end-to-end Supply Chain teams using NetSuite and other technology. This includes managing training and guidance, improving processes, and collaborating with cross-functional teams to streamline data processes and optimize system performance.
Key Responsibilities
- Provide SME-level support for all areas in NetSuite, including Production, Inventory, Warehouse, Logistics, MRP, Master Data, Sales, and Finance modules.
- Implement the latest NetSuite cloud solution and provide Operations Departments with advice and guidance for business processes.
- Answer questions and help determine a better method for capturing and analyzing data.
- Perform business data analytics and run, extract, and import reports for each department as needed.
- Troubleshoot break/fix tickets with internal and external support.
- Manage data upload and user training and development functions.
- Collaborate with project plans, statement of work, or other forms of documentation.
- Research new technologies that can improve business processes.
- Assist in development and distribution of tutorials, handbooks, user guides or other best practice documentation.
Qualifications
- Minimum of 4 years of experience with NetSuite cloud versions and the areas listed above.
- Minimum of 5 years of experience in Supply Chain or related fields.
- Minimum of 2 implementations of NetSuite ERP.
- Strong communication, interpersonal, project management skills and attention to details.
- Ability to prioritize, multi-task and handle multiple responsibilities in a fast-paced environment.
- Ability to work independently and with a team.
- Ability to coach, mentor, and teach other users and stakeholders the NetSuite application.
- Ability to produce value from NetSuite and other business processes.
- Six Sigma or lean methodology to enhance business processes.
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