Patient Registration Specialist
6 days ago
About the Role:
The Sampson Regional Medical Center is seeking a highly skilled and detail-oriented Patient Registration Specialist to join our Registration team. As a key member of our team, you will be responsible for providing exceptional customer service to patients and their families.
Key Responsibilities:
- Collect and verify patient demographic information, insurance details, and medical history.
- Obtain patient authorization for consent and produce registration documents in accordance with hospital policy.
- Collect self-pay balances, deductibles, and co-payments from patients.
- Utilize computer systems to manage patient data and perform administrative tasks.
- Answer telephone calls and respond to patient inquiries in a professional and courteous manner.
- Verify the medical licensure of non-medical staff providers who order diagnostic tests.
Requirements:
- High School Diploma, GED, or equivalent.
- Excellent customer service, communication, basic math, and data entry skills.
- Associate's degree in business or healthcare management is preferred.
- Previous experience in a hospital patient access department or front desk physician's office is preferred.
- Bilingual skills are a plus.
Our Commitment to Excellence:
Sampson Regional Medical Center is dedicated to providing high-quality patient care and exceptional service. We are committed to creating a positive and supportive work environment that fosters growth and development.
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