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Public Safety Dispatcher
2 months ago
We are seeking a highly skilled and detail-oriented Public Safety Dispatcher to join our team at the City Of Humble. As a key member of our emergency communications team, you will be responsible for receiving and processing emergency calls, dispatching police, fire, and EMS personnel, and providing critical information to the public and emergency responders.
Key Responsibilities- Receive and process emergency calls, including 9-1-1 calls, and dispatch police, fire, and EMS personnel as needed.
- Provide critical information to the public and emergency responders, including location information, situation updates, and other relevant details.
- Operate computer-aided dispatch (CAD) systems to track and manage emergency responses.
- Monitor radio traffic and communicate with emergency responders in the field.
- Maintain accurate and detailed records of emergency responses, including incident reports and dispatch logs.
- Collaborate with other emergency services personnel to ensure effective and efficient response to emergencies.
- Provide customer service to the public, including answering questions and providing information about emergency services.
- High school diploma or equivalent required.
- Must be at least 21 years of age.
- Must possess a valid driver's license.
- Must be able to pass a background check and a polygraph examination.
- Must be able to work a variety of shifts, including nights, weekends, and holidays.
- Must be able to work in a fast-paced environment and make quick decisions in emergency situations.
- Experience working in emergency services or a related field.
- Knowledge of CAD systems and emergency communications protocols.
- Ability to type 40 words per minute or faster.
- Ability to work effectively in a team environment.