Enterprise Applications Manager

4 weeks ago


Chicago, Illinois, United States DRW Full time

As a seasoned IT professional, you will lead the management and support of a portfolio of business applications and technology solutions at DRW. Your expertise will be crucial in ensuring the architecture, support, maintenance, deployment, and enhancement of third-party software used in daily business operations. You will work closely with business stakeholders to deliver technical solutions that meet goals and objectives.

Key Responsibilities:

  • Provide leadership and manage the day-to-day work activities of the Enterprise Applications team.
  • Engage in quarterly planning and work prioritization efforts.
  • Product manage the solutions provided to the business, ensuring high availability and performance in line with business needs.
  • Build partnerships with business stakeholders and regularly seek feedback on solutions provided and the overall team.
  • Collaborate with business stakeholders to plan, prioritize, and schedule application development and enhancement requests.
  • Ensure availability and performance of applications portfolio, including ownership of incidents and release management.
  • Drive stakeholder satisfaction by delivering quality applications tailored to the unique needs of various business units.
  • Communicate project status to various levels of management.
  • Partner with leaders of other disciplines to ensure proposed solutions align with technology, infrastructure, and security architectures while meeting business objectives.
  • Provide oversight in standards adherence through reviews of project work, including detailed technical specifications and application code.
  • Be passionate about all things tech and drive experimentation with new technologies to benefit the business.

Requirements:

  • BA/BS degree preferred, and 7+ years of relevant work experience.
  • Experience managing and customizing a variety of 3rd party enterprise applications.
  • ServiceNow, SharePoint, Salesforce, and Jira experience highly preferred.
  • Expertise in business process analysis, requirements gathering, solution design and development, vendor management, enterprise application support, and a strong business understanding.
  • Proven experience in managing relationships with vendors/consultants, IT teams, and internal stakeholders.
  • Experience in a management or supervisory role on an application delivery/development team.
  • Excellent communication skills.
  • Established project management skills.
  • A passion for continuous improvement and eagerness to pivot to meet the unique and demanding challenges of an electronic trading firm.


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