Exchange Systems Administrator

4 weeks ago

Alexandria, Virginia, United States Leidos Full time
Job Description

Leidos is seeking an experienced Exchange Systems Administrator to support a large enterprise IT contract for the DOD. This role requires an individual with subject matter expertise administering Exchange and email retention systems within a physical and virtual server environment.

Key Responsibilities
  • Examine incidents and problems, and suggest and implement corrective action to initiate a repair or return to service.
  • Maintain systems for email journaling, archiving, and eDiscovery on local and cloud platforms.
  • Analyze recurring problems and initiate solutions for preventing reoccurrence and evaluate existing infrastructure for tuning/performance enhancements.
  • Provide systems and software operations and maintenance support in a large, multi-enclave enterprise environment.
  • Work in a team environment to ensure mission needs are met and ensure functionality of capabilities of customers.
Requirements
  • Experience with interacting with service lanes to handle service inquiries and problems.
  • Extensive experience working as a Tier 2 system administrator: familiar with using exchange/vault tools.
  • Extensive experience with Office 365 and Microsoft Exchange 2016.
  • Extensive knowledge of Enterprise Vault solutions to reduce active server storage requirements.
  • Extensive Experience with Scripting/Automation through Exchange PowerShell or other scripting languages.
  • Experience troubleshooting issues in a growing environment.
  • Time management skills with the ability to work within an IT Service Management/ticketing system (ServiceNow) independently.
  • Strong oral and written communications skills.
  • Strong leadership and mentoring skills to guide and improve team skill composition.
  • Track record of working effectively within a team, and support to peers toward improved processes and results.
  • Ability to triage and properly classify incidents and prioritize work efforts accordingly.
  • Extensive experience with planning, deploying, and documenting patch and configuration updates.
  • Extensive Knowledge of Disaster Recovery for High Availability for a Large Environment.
  • Extensive Experience with log reviews, incident analysis, and identification of issue trends.
  • Experience with server patch management methodologies utilizing SCCM.
Education and Clearance
  • The candidate must have Bachelor's Degree with 8+ years, Associate's degree with 10+ years, or a Master's Degree with 6+ years of prior relevant experience (12 years of additional experience may be substituted in lieu of a bachelor's degree).
  • Clearance: Due to the nature of the government contracts we support, US Citizenship is required.
  • TS/SCI with Poly required for Position or TS/SCI and willingness to obtain and maintain a polygraph.

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