Exchange Systems Administrator
4 weeks ago
Job Summary:
Leidos is seeking an experienced Exchange Systems Administrator to support a large enterprise IT contract for the DOD. As an Exchange SME, you will be responsible for administering Exchange and email retention systems within a physical and virtual server environment.
Key Responsibilities:
- Examine incidents and problems, and suggest and implement corrective action to initiate a repair or return to service.
- Maintain systems for email journaling, archiving, and eDiscovery on local and cloud platforms.
- Analyze recurring problems and initiate solutions for preventing reoccurrence.
- Evaluate existing infrastructure for tuning and performance enhancements.
- Provide systems and software operations and maintenance support in a large, multi-enclave enterprise environment.
Requirements:
- Experience with interacting with service lanes to handle service inquiries and problems.
- Extensive experience working as a Tier 2 system administrator, familiar with using exchange/vault tools.
- Extensive experience with Office 365 and Microsoft Exchange 2016.
- Extensive knowledge of Enterprise Vault solutions to reduce active server storage requirements.
- Experience troubleshooting issues in a growing environment.
- Time management skills with the ability to work within an IT Service Management/ticketing system (ServiceNow) independently.
- Strong oral and written communications skills.
- Strong leadership and mentoring skills to guide and improve team skill composition.
- Ability to triage and properly classify incidents and prioritize work efforts accordingly.
- Extensive experience with planning, deploying, and documenting patch and configuration updates.
- Extensive Knowledge of Disaster Recovery for High Availability for a Large Environment.
- Extensive Experience with log reviews, incident analysis, and identification of issue trends.
- Experience with server patch management methodologies utilizing SCCM.
Clearance:
Due to the nature of the government contracts we support, US Citizenship is required.
Education:
The candidate must have Bachelor's Degree with 8+ years, Associate's degree with 10+ years, or a Master's Degree with 6+ years of prior relevant experience.
Language:
English
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