Retail Sales Associate

4 days ago


Lake Worth, Florida, United States Sherwin-Williams Full time

**About the Role**

We are seeking a highly skilled Retail Customer Service Specialist to join our team at Sherwin-Williams. As a key member of our sales team, you will be responsible for providing exceptional customer service and sales support to our wholesale and retail customers.

**Key Responsibilities:**

  • Provide outstanding customer service and sales support to meet customer needs and exceed expectations.
  • Assist customers in person and over the phone to ensure a seamless shopping experience.
  • Build and maintain trust with customers through effective communication and product knowledge.
  • Accurately process sales transactions and maintain a high level of accuracy.
  • Meet sales goals on a monthly, quarterly, and yearly basis through effective sales strategies and customer engagement.
  • Maintain work order files and formulas to ensure accurate inventory management.
  • Stock shelves, set up displays, and clean store equipment to maintain a clean and organized store environment.
  • Assist with deliveries and inventory control to ensure timely and accurate delivery of products.
  • Make product recommendations and discuss available options to meet customer needs.
  • Propose strategies to improve sales and customer engagement through data analysis and market research.

**Minimum Requirements:**

  • Must be at least eighteen (18) years of age.
  • Legally authorized to work in the country of employment.
  • Ability to retrieve material from shelves and lift up to 50 lbs.
  • Willingness to work evenings and weekends as needed.

**Preferred Qualifications:**

  • Valid, unrestricted Driver's License.
  • High School diploma or GED.
  • At least one (1) year experience in a delivery, retail, or customer service position.
  • Previous experience selling paint and operating tinting/mixing equipment.


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