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Patient Care Coordinator
2 months ago
Serenity Healthcare is seeking a skilled Healthcare Support Specialist to join our team at our Estrella office. As a key member of our patient care team, you will play a vital role in ensuring our patients receive exceptional service and support.
Key Responsibilities- Educate patients on treatment options and provide clear guidance on their care plan.
- Gather, review, and verify patient information to ensure accurate and timely communication with healthcare providers.
- Communicate effectively with healthcare providers to ensure seamless patient care.
- Demonstrate empathy and compassion in all interactions with patients and their families.
- Assist healthcare providers with administrative tasks and other duties as needed.
- High School Diploma or equivalent required.
- At least 2+ years of full-time work experience in a healthcare or customer-facing role.
- Proven ability to resolve patient or customer concerns in a professional and empathetic manner.
- Passion for delivering exceptional patient care and a commitment to a patient-centric culture.
- Ability to learn quickly and thrive in a fast-paced, innovative environment.
Serenity Healthcare is a leading provider of innovative treatments and clinical expertise. We are dedicated to improving the lives of our patients and creating a work environment that supports the well-being of our employees. If you are passionate about delivering exceptional patient care and are looking for a challenging and rewarding role, we encourage you to apply.
